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Accessibility Guide

This accessibility guide provides practical information about accessibility features at our hotel to support guests with physical, sensory, or other access needs when planning their stay.

1. Welcome 

Welcome to Maldron Hotel Merrion Road, where your comfort and accessibility are our top priorities. 

Located in Booterstown, overlooking the scenic coast of Dublin Bay, Maldron Hotel Merrion Road is committed to ensuring that all visitors and guests have full and equal opportunity to benefit from the goods and services offered by our hotel. We pride ourselves on creating an inclusive environment where every guest feels valued and supported. 

Our dedicated team has undergone comprehensive disability awareness training and is available 24 hours a day to assist you with any requirements you may have. Whether you're visiting Dublin for business or leisure, we're here to make your stay as comfortable and enjoyable as possible. 

To understand the types of rooms and facilities that are available at our venue, please see the detailed information below. We have worked diligently to provide accurate and comprehensive accessibility information to help you plan your visit with confidence. 

If we have not covered your access needs in this document, please do not hesitate to contact us on +353 (0)1 233 0020 or email reception.merrionroad@maldronhotels.com, and we will discuss your needs and will be delighted to offer our assistance where we can.

2. Contact Information 

We offer our guests multiple ways to contact us to ensure accessibility for all communication preferences:

Our 24-hour front desk ensures that assistance is always available whenever you need it.

3. Getting Here 

Pre-Arrival 

  • Eircode (Postcode): D04 K5C2
  • GPS Coordinates: 53.3069824,-6.1928241 

By Car 

Maldron Hotel Merrion Road is conveniently located in Dublin 4, approximately 19 km (30 minutes) from Dublin Airport. From the airport, follow signs for the Dublin Port Tunnel, or M50 motorway (tolled options) or City Centre (non-tolled option), then follow signs for Dublin 4, Booterstown.

Parking: We offer parking on site. Hotel residents receive a special discounted parking rate. Designated accessible parking bays are available, close to a step-free hotel entrance. 

By Public Transport 

Bus: Multiple accessible bus routes serve the Booterstown area, including routes 4, 7, 7A and 702 (Aircoach from the airport). The nearest accessible bus stops are located just outside the front of our hotel, both within 50 meters of the hotel entrance. 

Train: The nearest railway station is Booterstown Station, approximately 0.5 km away. Irish Rail provides accessibility assistance services, which can be booked in advance by calling 1850 366 222 or visiting www.irishrail.ie. 

Taxi Services: We are happy to arrange taxi services for our guests. Several local taxi companies offer wheelchair-accessible vehicles, and we can provide contact details and assistance with booking upon request.

 

4. Entrance & Reception 

  • Designated accessible car parking, located close to the hotel entrance
  • Luggage Storage: Our 24-hour reception desk offers secure luggage storage for guests arriving before check-in or departing after check-out. Staff are available to assist with luggage handling.
  • Express Check-In/Check-Out: Express check-in and check-out services are available to minimise waiting times. For guests who prefer to avoid queues, we can facilitate room-key collection and departure procedures with minimal interaction.

5. Accessible Public Toilets

Accessible toilet facilities on the ground floor.

6. Accessible Bedroom

Accessible rooms, featuring audio & visual alarms, support bars and vibrating pillow pads on request.

7. Dining & Social Spaces

Wheelchair-Accessible Common Areas

All common areas of the hotel, including our lobby, lounge areas, and business facilities, are wheelchair accessible with step-free access and wide doorways.

 

Our restaurant caters for a wide range of dietary requirements.

8. Safety & Staff Training

  • 24-hour assistance available through our front desk team.
  • Emergency evacuation chairs on bedroom floors.
  • Multilingual Staff: Our team includes multilingual staff members who can provide assistance in multiple languages.

Emergency Services: Dial 999 or 112 for emergency services in Ireland (Gardaí, Fire, Ambulance) 

Nearest Hospital

  • St. Vincents University Hospital
  • Elm Park, Dublin 4, D04 T6F4 (1.9 km from hotel)
  • Emergency Department: +353 (0)1 221 4358 

GP Surgery: 

  • Merrion Gates Medical Centre
  • 240 Merrion Road, Dublin 4, D04 CF74 (750 metres from hotel)
  • +353 (0)1 269 1876 

Pharmacy

  • Booterstown Pharmacy
  • 87C Booterstown Ave, Blackrock, Co. Dublin, A94 A6K8 (1.1KM from hotel)
  • +353 (0)1 283 4243
  • Opening hours: Monday-Friday 9am-6pm, Saturday 10am-6pm, Sunday closed
  • Woodbine Pharmacy 6 Woodbine Park, Priesthouse, Blackrock, Co. Dublin, A94 E652
  • +353 (0)1 269 3496
  • Opening hours: Monday-Saturday 9.30am-6pm, Sunday closed 

Mobility Equipment and Aid Suppliers

  • Enable Ireland Assistive Technology Service Sandymount Avenue, Dublin 4 (2.6 km from hotel) +353 (0)1 269 8033
  • Backup Power Supply: The hotel has backup power supply systems in place for emergency lighting and essential services.

9. Date Produced & Last Updated 

We are constantly reviewing and improving our customer experience, and any changes will be reflected in our Access Welcome Guide. We review this guide annually as a minimum to ensure the information remains accurate and up to date. 

We welcome your feedback! 

If you have any questions or suggestions about accessibility at Maldron Hotel Merrion Road, please contact us at reception.merrionroad@maldronhotels.com or call us at +353 (0)1 233 0020

This Access Welcome Guide was produced on 06/03/2026 and last updated on 06/03/2026.